Updating outlook forms predating ru
Complaints are a good indicator of whether a firm is meeting the service standards that we and its clients expect.
We set out some of the key barriers people from every community face and what firms are doing to break down those barriers.
Looking ahead, we will be consulting later this year on how publishing more information can help.
To get best value out of the Risk Outlook, solicitors and law firms should think about how the risks apply to their own business.
Our assessment of risk is based on a wide range of input from across the sector.
Download (PDF 54 pages, 703KB) We all live and work in a fast changing world.