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Our account holds 120,000 images (images folder) and 202,000 book titles.
I was initially concerned to see if In Motion Hosting would have “adequate” or even “any” support on a Sunday morning.
I called Tech Support and they anwsered in-person immediately.
There apparently was a technical problem outside of their service.
They told me within 10 minutes that they have addressed the problem with the proper ownership groups and my email service would be back within 4 to 24 hours (24 hours is obviously too long for my business to be offline).
I will definitely be recommending In Motion to my friends, business associates, and family. Great company Support person was polite and generally methodical, but interruptive and quick, then silent for long periods. The website with fix information offered did not work. I only have one main issue and that is with webmail.